BX99 Terms & Conditions – Malaysia Online Casino Platform Terms of Use

Acceptance of BX99 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and bx99 ("Platform", "we", or "bx99"). This document governs your access to and use of the bx99.world website, the bx99 mobile application, and all services offered by bx99.

By completing the registration process and creating a bx99 account, you confirm that:

• You have read and understood this Terms & Conditions document in its entirety;
• You agree to be bound by all provisions contained herein;
• You meet all eligibility requirements set out in Section 2;
• You are using the bx99 platform in a personal capacity and not on behalf of any third party without written authorisation from bx99.

These terms should be read together with Privacy Policy bx99 and policies Responsible Gambling ours, all of which together form the entire agreement between you and bx99.

BX99 Membership Eligibility

To be eligible to register and use the bx99 platform, you must meet all of the following requirements:

• Age limit: You must be at least 18 years of age at the time of registration. bx99 strictly prohibits participation by anyone under the age of 18. We carry out rigorous age verification procedures and reserve the right to request proof of identity at any time.
• Location: You must be in a jurisdiction where use of the bx99 platform is legally permitted. It is your responsibility to ensure that your use of bx99 does not violate any applicable local laws.
• Legal capacity: You must have full legal capacity to enter into a binding agreement. Individuals who have been ordered by a court or regulatory body not to use online gambling services are not permitted to register with bx99.
• Not a bx99 employee: bx99 employees, contractors, business partners, and their immediate family members residing in the same household are not eligible to register as regular bx99 members.

BX99 Account Registration

Each individual is only permitted to hold one (1) bx99 account only. Creating multiple accounts – whether using different names, phone numbers, email addresses, or IP addresses – is a serious violation of bx99's terms.

During the bx99 registration process, you agree to:

• Provide your full legal name as it appears on your official identification document;
• Provide an active Malaysian mobile number that belongs to you for OTP verification purposes;
• Provide a valid, accessible email address for official bx99 communications;
• Set a strong password – at least 8 characters combining uppercase letters, lowercase letters, and numbers;
• Keeping your account information up to date whenever any changes occur.

Bx99 reserves the right to decline any registration application without providing a reason. False or misleading information provided during registration may result in immediate account termination and the forfeiture of any outstanding balance or winnings.

BX99 Deposit & Payment Methods

Bx99 supports the following local Malaysian digital payment methods for deposits:

• Touch 'n Go eWallet
• DuitNow (instant transfer)
• GrabPay
• Boost eWallet
• ShopeePay
• FPX Internet Banking – Maybank2u, CIMB Clicks, and other major Malaysian banks

All deposits made to your bx99 account must come from a legitimate source and belong to you personally. bx99 does not accept third-party deposits. The minimum deposit is RM20 for most payment methods. Deposits are processed automatically and are typically credited in under 1 minute.

Bx99 does not charge any processing fees for deposits. However, your e-wallet provider or bank may apply their own charges, which are beyond bx99's control. Please review your payment provider's terms before making a deposit.

BX99 Winnings Withdrawal

You may withdraw winnings from your bx99 account at any time, subject to the following conditions:

• Minimum withdrawal: RM50 for e-wallets (Touch 'n Go, GrabPay, Boost, ShopeePay); RM100 for bank transfers via FPX or DuitNow.
• Account verification: Your bx99 account must have completed the identity verification (KYC) process before your first withdrawal can be processed. This involves submitting a copy of your national identity card or passport.
• Withdrawal methods: Withdrawals can only be processed to the same payment method used for the deposit, or to a bank account or e-wallet that has been registered and verified in your name.
• Bonus rollover requirement: Any bonus funds that have not met the rollover requirements cannot be withdrawn. Only funds that represent genuine deposits or winnings earned after the rollover has been fulfilled are eligible for withdrawal.
• Processing time: Withdrawals to e-wallets are typically completed within 4 to 15 minutes. Withdrawals to bank accounts via FPX usually take between 15 and 60 minutes.

Bx99 reserves the right to place withdrawals on hold for security or compliance review purposes. In such cases, the bx99 team will contact you within 24 business hours with further information.

BX99 Bonuses, Promotions & Rollover Requirements

All bonuses and promotions offered by bx99 are subject to the following terms:

• Each promotion has its own rollover (wagering requirement) clearly stated on the bx99 promotions page. Players must fulfil the rollover requirement before any bonus funds can be withdrawn.
• Bonuses are limited to one bx99 account per individual, per phone number, and per IP address. Attempting to claim multiple bonuses through multiple accounts constitutes a breach of bx99 terms.
• Bx99 reserves the right to void bonuses and winnings obtained through methods deemed to constitute promotional abuse, including the use of systems, coordinated groups, or any unauthorised means to manipulate game outcomes.
• Bonuses that are not claimed within the period stated in the relevant promotion's terms will expire automatically.
• Bx99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, subject to the rights of members who have already fulfilled the claim conditions at the time of the change.

For full details on all active promotions and their specific terms, please refer to the Promotions bx99 ours.

Game Rules on the BX99 Platform

All games available on bx99 — including live casino, table games, Virtual Sports, e-sports, and slots — operate according to their respective game rules, which can be found within each game's interface. Players are responsible for understanding the rules of any game before placing a bet.

Results generated by an independently audited random number generator (RNG) are final and cannot be appealed. For bx99 live casino, all sessions are recorded and those records may be used to resolve any disputes relating to game outcomes.

Bx99 is not liable for any losses arising from:

• Technical failures on the player's device, internet connection, or hardware;
• Incomplete bets resulting from the player's internet connection disruptions;
• Game outcomes that a player may dislike but are valid and fair under the applicable game rules.

Any dispute relating to game results must be reported to bx99 support within 48 hours of the incident. Disputes reported after this period may not be resolved satisfactorily due to record retention limitations.

Prohibited Conduct at BX99

The following actions are strictly prohibited on the bx99 platform and may result in immediate account termination, forfeiture of balance, and legal action where applicable:

• Registering more than one bx99 account or using another person's identity;
• Using automation software, bots, scripts, or any tools that manipulate bx99 games;
• Colluding with other players to manipulate game outcomes;
• Exploiting any bugs or technical errors on the bx99 platform to obtain illegitimate winnings;
• Conducting money laundering activities through the bx99 platform;
• Providing false or misleading information to the bx99 team during any verification process;
• Transferring funds between different bx99 accounts without authorisation;
• Using bx99 services for any purpose that is unlawful under Malaysian law.

BX99 Account Security

You are solely responsible for keeping your bx99 account login credentials confidential. Never share your bx99 username, password, or OTP code with anyone — including anyone claiming to be a bx99 support representative. Legitimate bx99 support staff will never ask for your password or OTP code through any communication channel.

Security measures recommended by bx99:

• Use a strong, unique password that is not shared with any other account;
• Enable two-factor authentication (2FA) if available in your bx99 account settings;
• Log out of your bx99 account after each session, especially when using a shared device;
• Report any suspicious activity on your bx99 account to our support team immediately via live chat;
• Keep the phone number and email address on your bx99 account up to date so you continue to receive all security notifications.

Bx99 is not liable for any losses arising from a user's own disclosure of account login credentials to third parties.

BX99 Privacy & Data Protection

Bx99 takes the privacy and personal data protection of Malaysian players seriously. The collection, processing, and use of your personal data by bx99 is governed by Privacy Policy ours in detail, which forms part of the overall agreement between you and bx99.

In summary, bx99 collects and uses your personal data for the following purposes:

• Player identity verification and eligibility;
• Processing deposits, withdrawals, and financial transactions;
• Compliance with legal and regulatory requirements, including AML and KYC procedures;
• Account-related communications, promotions, and bx99 platform updates;
• Improving bx99's services and overall user experience.

All personal data is protected with 256-bit SSL encryption. bx99 does not sell or rent players' personal data to third parties for marketing purposes without the player's consent.

Responsible Gaming at BX99

Bx99 is fully committed to the principles of responsible gambling. We believe that online entertainment should be safe, controlled, and free from harm to players and those around them.

As a responsible platform, bx99 provides the following tools to help players manage their gaming:

• Deposit limits: Set a daily, weekly, or monthly deposit limit that cannot be exceeded;
• Betting limits: Set a maximum betting limit per session or over a specific period;
• Loss limit: Automatically end a session once the set loss limit is reached;
• Temporary self-exclusion: Suspend your bx99 account for anywhere between 24 hours and 6 months;
• Permanent self-exclusion: Permanently close your bx99 account if you choose to stop playing.

If you or someone you know has a gambling problem, please contact bx99 support or visit the Responsible Gambling us for further support resources and guidance.

BX99 Account Suspension & Termination

Bx99 reserves the right to suspend or terminate a player's account at any time, with or without prior notice, for reasons including but not limited to:

• Violation of any provision under these Terms & Conditions;
• Suspected fraud, money laundering, or other suspicious behaviour;
• Failure to provide the requested identity verification documents within the stipulated timeframe;
• Requests from law enforcement agencies or relevant regulatory authorities;
• A finding that the player does not meet the eligibility requirements set out in Section 2.

Players may also choose to voluntarily close their bx99 account at any time by contacting bx99 support. Where an account is terminated at the player's request, any eligible balance (not subject to an active investigation) will be returned via the original payment method within 5 business days.

BX99 Liability Limits

To the extent permitted by applicable law, bx99 is not liable for:

• Any indirect, consequential, special, or punitive losses arising from the use of the bx99 platform;
• Service disruptions due to scheduled maintenance, third-party infrastructure failures, or circumstances beyond bx99's control (force majeure);
• Losses arising from security breaches caused by the player's own actions or negligence;
• The accuracy or continuous availability of information displayed on the bx99 platform.

Bx99 makes no guarantee that the platform will always be available without interruption. We aim to maintain platform availability of at least 99% per month, but cannot guarantee this unconditionally.

Changes to BX99 Terms & Conditions

Bx99 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time. Players will be notified of material changes through:

• Pop-up notifications within the bx99 platform upon login;
• Emails sent to the registered email address on your bx99 account;
• Announcements on the bx99.world website.

Continued use of the bx99 platform after updated terms have been published will be considered acceptance of those changes. If you do not agree with the changes, you have the right to close your bx99 account before the effective date of the update.

The last updated date of this document is January 2026. Please check this page periodically to ensure you are always up to date with the latest terms governing your use of the bx99 platform.

Contact BX99 for Terms-Related Enquiries

If you have any questions, concerns, or need clarification on any part of these Terms & Conditions, the bx99 team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly from the bx99 platform in both Bahasa Malaysia and English;
• Email: support@bx99.world – response within 24 business hours;
• Frequently Asked Questions: Visit the FAQ bx99 for quick answers to the most frequently asked questions.

For issues related to responsible gambling, please refer to our Responsible Gambling us. For information on how we handle your personal data, please refer to Privacy Policy bx99.